Office 2016…

As with ANY software upgrade be very careful. The new version of Office 2016 has been available online for some months and is now available for client installations. (a sign of things to come!) Why would anyone blindly follow the upgrade minefield? Well this upgrade...

UK Business Growth Service – canned!

Known formerly as MAS and lately as Business Growth Service put in place to try and help UK Business afford over priced consultants this service is now defunct. Current project commitments will be honoured but from 1st Dec there is now more money. Will this really...

IT Support Desks – why so many get it wrong…

Imagine putting a young apprentice on the front line of support to Jet Engines… now imagine just what end user service and experience your Customer would receive… Why or why does the IT industry believe that by putting inexperienced support resources...