Service Level Agreements

99.999% uptime guaranteed often quoted on web sites means what? The sites┬ápromote the prospect of ‘perfection’ but in reality how can you measure the quality of the online service being offered when ‘scheduled outages’ are usually excluded from...

ISO 27001 – what does this mean to you

Ever since the BS standards (now ISO) were introduced I have struggled to connect service and efficacy with standards. Standards are designed to help provide audit trails of actions and traceability of content and in certain sectors are essential, but do they really...

PaperTrell London Book Fair Visit

PaperTrell, the device agnostic content management systems for business apps, is attending the London Book Fair. As the Global Leader in Apps for the Publishing Sector PaperTrell is meeting existing and potential clients at Earls Court London. Travelling in from...